China Telecom VIP Customer Club, ever since its establishment, has launched a series of discussion and exchange on informatization, study and training on new businesses, exploration and experience on network application, and different kinds of body-building, leisure and entertainment activities, thus winning full confidence and deep love from its customers and enhancing mutual and better understanding with its VIP customers. China Telecom is, therefore, given an impetus to improve further its service level to satisfy still better the demands of all industries or trades for their informatization development.

In conformity with the informatization development strategy launched by the central government, China Telecom directs its efforts toward full implementation of scientific concept of development and toward energetic provision of support and service for national economy and social informatization. A transformation strategy is thus worked out to turn China Telecom into a modern integrated information service provider from a basic telecom operator, which requires China Telecom to keep adhering to its philosophy of Customer First, Service Foremost, to optimize its network structure, develop its network functions and improve its network quality in a unceasing manner, and to apply itself to breaking through the traditional telecom businesses and services, so as to vigorously expand the integrated information services. VIP customer service will, based on the original intention of creating value for customers, better provide the VIP customers with differentiated and tailored one-stop service in integrated information, thus really and truly elevating the value for customers.

China Telecom, in line with its transformation strategy, has decided to modify the Chinese and English name, logo and tenet of its VIP Customer Club in a bid to highlight what the club focuses its efforts on to create and elevate the value for customers, so as to let its VIP customers feel the sense of privilege and achievement. China Telecom VIP Customer Club will then be renamed as China Telecom e Club, with its English name as CT.VIP.CLUB and its tenet as Sharing Together, Creating Jointly, Advancing Hand-in-hand and Enjoying Win-win Result.

China Telecom VIP Customer Club will, basing itself upon the new requirements from its customers for informatization development, have its activities further enriched in content and developed in pattern while perfect its service system and elevate its service level, thus building up a harmonious home for its customers in which they will enjoy elegant in treatment, colorful in activity and gracious in air. The club will elaborately provide its customers with diamond-class service and treatment, and fully satisfy the needs of its customers for communication and exchange, for body-building and entertainment, and for learning from each other to improve their capability, so as to achieve the goal to, together with its VIP customers, share knowledge, health and pleasure, to share the information civilization in step with the world, to create jointly business opportunities and value, to carve out a bright future hand in hand, to hang together to forge ahead, and to join hands to win the market share and success in international competition.

China Telecom e Club would like to join hands with its valued customers to fully enjoy the new information era that is just at your elbow.